At Financial Insights Blog, we are committed to providing high-quality content and services to our users. This Refund Policy outlines the terms and conditions under which refunds may be issued for purchases made through our website farisalan.com.
Please read this Refund Policy carefully before making any purchase. By completing a purchase on our Website, you acknowledge that you have read, understood, and agree to this Refund Policy.
We want you to be completely satisfied with your purchase. However, due to the nature of digital content and information services, we maintain specific refund policies designed to be fair to both our customers and our business.
We strive to:
This Refund Policy applies to the following types of purchases made through our Website:
Monthly or annual subscription services providing access to exclusive articles, research reports, investment analysis, and premium financial content.
E-books, guides, courses, webinars, video tutorials, templates, and other downloadable digital products related to finance, investing, and wealth management.
One-on-one consulting sessions, personalized financial plan reviews, portfolio analysis, or other professional advisory services (subject to separate service agreements).
Registration fees for virtual or in-person seminars, workshops, conferences, or training events.
Refund eligibility depends on the type of product or service purchased and the timing of your refund request:
| Product/Service Type | Refund Window | Conditions |
|---|---|---|
| Monthly Subscriptions | 7 days from purchase | Full refund if minimal usage (less than 10% of content accessed) |
| Annual Subscriptions | 14 days from purchase | Full refund if minimal usage (less than 5% of content accessed) |
| Digital Products (E-books, Guides) | 14 days from purchase | Full refund if not downloaded or accessed |
| Online Courses/Webinars | 14 days from purchase | Full refund if less than 20% completed |
| Consulting Services | Before service delivery | Full refund if cancelled at least 48 hours before scheduled session |
| Event Registrations | 30 days before event | Full refund minus processing fee; partial refund within 14 days of event |
The following items and services are generally not eligible for refunds:
Digital products that have been fully downloaded, viewed, or used are not eligible for refunds. This includes:
Professional services that have been delivered, including:
Event registrations for events that have already occurred or are in progress.
Subscription services where significant content has been accessed (exceeding the thresholds specified in Section 3).
Products or services purchased during special promotions, flash sales, or at significantly discounted prices may have modified refund terms or be non-refundable, as specified at the time of purchase.
To request a refund, please follow these steps:
Contact our customer support team within the applicable refund window via:
Include the following information in your refund request:
Our customer support team will:
If your refund is approved:
In certain circumstances, we may offer partial refunds:
For annual subscriptions requested after the initial refund window, we may offer a prorated refund based on the unused portion of the subscription period, minus any discounts received for annual payment.
Event registration refunds requested within 14 days of the event date may be eligible for a partial refund (typically 50% of the registration fee) to account for administrative costs and materials already prepared.
If our services experience significant downtime or technical issues beyond our control, we may offer partial refunds or account credits proportional to the disruption.
You may cancel your subscription at any time:
Subscriptions automatically renew unless cancelled before the renewal date. To avoid charges for the next billing period, cancel at least 24 hours before your renewal date.
Before requesting a refund due to technical issues, please:
Many technical issues can be resolved quickly with support assistance. We are committed to ensuring you can access purchased content.
If you are dissatisfied with the quality or accuracy of content:
We reserve the right to deny refund requests and terminate accounts that engage in:
Accounts found engaging in refund abuse may be permanently banned from future purchases.
If you are considering disputing a charge with your bank or credit card company, please contact us first. We are committed to resolving issues fairly and efficiently.
Initiating a chargeback without first attempting to resolve the issue with us may result in:
If we successfully dispute a chargeback you initiated, you may be responsible for chargeback fees, administrative costs, and legal fees incurred in the dispute process.
We reserve the right to modify, suspend, or discontinue any service at any time. In the event of significant service changes or discontinuation:
If we must cancel an event due to circumstances beyond our control:
We may make exceptions to this Refund Policy in extraordinary circumstances, such as:
Such exceptions are evaluated on a case-by-case basis and are at our sole discretion.
This Refund Policy complies with applicable consumer protection laws in the United Kingdom. If you are located in a jurisdiction with different consumer rights laws, those laws may provide additional refund rights beyond what is stated in this policy.
For customers in the EU or UK, you have the right to withdraw from a purchase of digital content within 14 days without giving a reason, unless you have expressly consented to the immediate delivery of digital content and acknowledged that you lose your right of withdrawal.
We may update this Refund Policy from time to time to reflect changes in our business practices or legal requirements. Material changes will be communicated to active customers via email or prominent website notice.
The updated policy will be effective from the date specified in the "Last Updated" field at the top of this page. Continued use of our services after policy updates constitutes acceptance of the revised terms.
If you have questions about this Refund Policy or wish to request a refund, please contact us:
Financial Insights Blog
66 Stacey Bypass North Graham
BN41 1PT
United Kingdom
Email: info@farisalan.com
Phone: +442077921273
Hours: Monday - Friday, 9:00 AM - 6:00 PM GMT
Company Registration Number: 84058074
We strive to respond to all refund inquiries within 2 business days.
This Refund Policy should be read in conjunction with our Terms & Conditions and Privacy Policy. In the event of any conflict, the most customer-favorable interpretation shall apply.
If any provision of this Refund Policy is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
This Refund Policy is governed by the laws of England and Wales. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
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